Frequently Asked Questions

Is Mary, Queen accepting move-ins? 
Yes, we are accepting move-in's.   We are looking forward to helping new residents learn how we are providing a safe enviroment for resident while providing services to help you live independently.   

How often is cleaning taking place? 
We have updated all our cleaning protocals and infection control specifically to target the COVID-19 virus.  We use products that are certified by the Enviromental Protection Agency (EPA) to clean and disinfect that are specified effective against the Coronavirus.   Our staff are trained to understand how to use these products.   Common areas such as hallways, elevators, restrooms are cleaned mutilple times each day. 

Are residents allowed to leave their apartments? 
Yes, in most cases, residents are allowed to leave their apartments.  Our residents participate in soical distancing and safe health practices such as, using mask and hand santizer when out of their apartments.    Residents are ask to follow all guidelines set forth by the CDC and local department of health.   Currently, residents are participating in many activites with social distancing such as:  dining, small group activites, beauty/barber appointments, outdoor visits, walks, and reflection in the chapel. 


Are you allowing family and friends to visit loved ones in the community? 
Currently, in accordance with local regulatory guidelines, residents can participate in outdoor visits.  These in-person visits may look different , because our top priority is helping to keep our residents , staff and visitors safe.   Current guidelines : 

• Schedule a visit in advance during visiting hours. 
• Participate in temperature check and screening. 
• Limit visitors to two individuals at least 18 years of age and older. 
• Use hand sanitizer prior to and after each visit.
• Visit in designated outdoor areas only. 
• Limit visits to 30 minutes.
• Wear face covering at all times.
• Follow social-distancing guidelines and avoid physical contact.

What happens if there is a positive COVID-19 diagnosis at Mary, Queen of Angels? 
In the case of a confirmed diagnosis of COVID-19 we will act in compliance with the current recommendations of the CDC and the local department of health.  Residents, designated family members and staff will be immediately notified.   Our personal care assistances and nursing staff have been trained on the expanded personal protective equipement .   These may include, eye protection, face shields, KN95 masks, gowns, gloves, and head coverings.   Staff are ready to follow established protocals to limit exposures and maintain others safety.